Conversive® is the leading provider of automated conversational products. Conversive products provide answers, elicit information, assist in navigation, and provide high-value business processes in the enterprise-class online environment.

Conversive solutions enable a continuum of care, from full automation to semi-automation to live support. By matching the appropriate level of care to the appropriate user and process, our customers save budget resources. Just as importantly, our solutions provide a critically superior level of web-based user experience at every level, which drives adoption and satisfaction. Conversive solutions are effective providers of customer self-service, revenue support and online lead generation for a variety of industries. Solutions

Unlike conventional NLP technologies, Conversive technology supports rapid deployments and low maintenance costs over time. Conversive's Professional Services group has more experience with conversational knowledge management than anyone else in the industry. The powerful combination of deep experience and an effective software platform insures that knowledge management and maintenance costs go down over time even as adoption grows rapidly.  Services

Enterprise Class Products

Conversive enterprise class products use our Automated Conversation Engine - ACE™ - to provide superior service and dramatic cost savings. Our products are robust, scalable, and integrate well into the contact center environment. Our two most important products are AnswerAgent® and Conversive Automated Chat™. Enterprise

• AnswerAgent. AnswerAgent is a web-based solution that uses Conversive's highly scalable and efficient Automated Conversation Engine to provide quality online customer service. AnswerAgent is fully automated. It converses with users and also provides them with dynamic menus, graphics, and links. AnswerAgent takes Internet customer service to a critically higher level, insuring that common customer inquiries and requests receive the highest quality responses possible.   AnswerAgent


• Conversive Automated Chat. Conversive Automated Chat takes the web-enabled call center to a new level of customer satisfaction and CSR efficiency. Conversive Automated Chat utilizes a powerful, scalable enterprise class message controller to integrate the power of the Automated Conversational Engine with the power of live service agents. Far more efficient than web chat, far more capable than a fully-automated solution, Conversive Automated Chat brings truly first-class customer service to the Internet. Conversive Automated Chat

Consumer Class Products

• Verbots® are Conversive's product line for researchers, educators and individual users. Verbots combine natural language, artificial intelligence (AI), and real-time animation with voice synthesis to create engaging virtual personalities that run locally and on the web. The Verbot Player and Verbot Editor have been downloaded over one hundred thousand times and the Verbots active online community boasts over fifteen thousand members. Conversive continues to benefit enormously from the experience and shared knowledge that this base of users provides. Learn more about Verbots at www.verbots.com