Delight your Customers

Customers have simple expectations for online chat: the right information, right now. Conversive reads each customer question before it reaches the agent and equips your agent with the right answer, instantly – reducing the average time to answer by more then 60%.  Learn More >

Save Money

Conversive customers have reduced agent labor costs by 70% and more. How much could you save if your customers consistently and happily served themselves for issues like password reset or package location? How much more could you save if your agents had answers instantly available to them?  Learn More >

You are in Control

Conversive answers are richer and more consistent than any agent could create on the spot. Your messaging, your links, your graphics, your navigation. Say “good-bye” to clunky, mis-fit canned chat experiences and answers and take advantage of Conversive’s wholly customized, and continuously improvable assisted chat solution.  Learn More >

   support   |   contact       
© 2012 Avaya Inc. All Rights Reserved