Connections to Expanded Opportunities.

Conversive adds value to the products and services of its technology and channel partners—and they add value to ours, creating more options and more opportunities for you.

Conversive provides partners with a unique value in the marketplace, differentiating their offerings from those based on older, more common technology. The Conversive customer engagement solution eclipses the functionality and effectiveness of widely used chat and self-service tools, delivering a superior solution that:

• Integrates with third-party technology platforms seamlessly
• Provides flexibility and control, allowing partners and their customers to blend automated and live interactions to create a highly customized engagement experience
• Incorporates extensive analytics and reporting, enabling partners to meet performance goals, fine-tune customized settings, and identify future opportunities

Conversive works with the following types of partners:

• Application/ISV Partners - Commercial software companies that build integrations and/or applications with the Conversive solution.
• Business Process Outsourcers - Provide their customers with turnkey solutions and performance-based business models, and use Conversive to drive sustainable advantage.
• Solution Providers/Systems Integrators - Consultants and technology service providers that use the Conversive solution to advance customer objectives.

• Digital Marketing Agencies - Partner with Conversive to provide advanced marketing opportunities and sales solutions to clients.

• Sales Partners - Act as channel resellers for Conversive.

Partnerships are typically structured as follows:

• Reseller/Distribution - Partner acts as a reseller of Conversive branded solutions.
• OEM - Conversive technology is white-labeled into a partner's commercial offering.
• Referral - Partner works with Conversive to present a joint value proposition to customers.
• BPO - Business Process Outsourcer partners with Conversive to deliver a complete solution.

For example, we partner with:

Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. Conversive is pleased to be a BMC Technology Application Partner. The Conversive Live Automation product is a BMC-approved solution that was found by BMC to meet all criteria for integration with BMC Remedy Service Desk, a highly-regarded and widely-deployed incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times and prevent future incidents from occurring, while improving IT staff efficiency. Conversive can improve Remedy's efficiencies even more dramatically, saving minutes per session in many environments.

A powerhouse in the business process outsourcing (BPO) and IT enabled services (ITES) industries, Sutherland Global Services is a winner of numerous awards for excellence and innovation, with over 21,000 employees and an annual growth rate of 30-40 percent. Conversive provides SGS with products that help to fuel its innovative approach and support it in its drive for excellence.