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Press Releases
Conversive Powers Online Chat for New Virgin Digital Help Service
AGOURA HILLS, CA – May 4, 2010 — Conversive, Inc. a leading provider of conversational service solutions, today announced that Sutherland Global Services, a leading multi-national Business Process Outsourcer and technology enabled service provider, is using Conversive’s state of the art conversational technology to enable the Virgin Group’s around-the-clock assistance and support for digital devices. The service named Virgin Digital Help, which launched on December 16, 2009 in the UK, is a new venture from Sir Richard Branson's Virgin Group. Read the announcement>>
IBM Employs Conversive Live Automation in its Virtual Green Data Center
AGOURA HILLS, CA - April 14, 2009 - Conversive (www.conversive.com), the leading provider of integrated live and automated Web chat, today announced that its Conversive Live Automation solution has been integrated with Second Life's 3D virtual technology at the IBM (NYSE: IBM)Virtual Green Data Center (VGDC) located on IBM's Virtual Business Center island. Read the announcement>>
Media Coverage
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TMCnet.com covers the launch of Virgin Digital Help service, which uses Conversive to power around-the-clockassistance and service for digital devices. Read the article>> |
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Virtual Worlds News covers the partnership between Conversive and IBM that brings an interactive platform to Second Life. Read the article>> |
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CRM magazine examines how chat is becoming an integral part of the cross-sell, upsell and support strategies run by customer service, including comments from Conversive CEO Bob Williams. Read the article>> |