Solid Fusion of Technology and Expertise.

A Perfect Fit for Your Contact Center.

Conversive adds value to your existing systems and resources without adding redundancy.    

Highlights
  • Adds value to existing contact center systems by intelligently coordinating resources into customer experiences and agent workflow
  • Works well in larger contact center arenas; adds value without redundancy
  • Integrates rapidly and readily with other systems
  • Professional services team experienced in generating maximum value from existings systems: CRM, CIM, knowledge bases and more

Boost Productivity, Sacrifice Nothing.

Rapidly adding value to your existing contact center systems and resources is not only a Conversive design goal, but a defining characteristic of our company, from strategic planning to project implementation.

Conversive technology intelligently coordinates existing resources into the customer experience and agent workflow, efficiently putting your tools to their best and most productive use. The Conversive footprint fits perfectly in your contact center, adding value without duplicating functionality.

Conversive's open architecture, structured APIs, and web-based capabilities ensure that it will integrate rapidly with other systems. And the Conversive team is highly experienced and successful at using Conversive's intelligent capabilities to generate maximum value from existing systems and resources.

Our deployments have rapidly integrated with and added value to CRM, CIM, remote control, co-browse, web analytics, existing knowledge bases, communities and much more. Let us show you how Conversive can provide the intelligent edge that will help you get the most out of your contact center capabilities.


Conversive's certified integration with BMC Remedy is an excellent example of the kinds of savings that Conversive's intelligent automation can bring to the use of contact center resources.  Learn more>>

 

 

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